Computer Reservation System (CRS)

Computer reservation systems (CRS) are a critical component of modern air travel. A CRS is a type of software used by travel agencies, airlines, and other hospitality businesses to efficiently manage the booking process for travelers and associated processes such as ticketing and check-in. These systems make it easier for travelers to access available resources at the best possible prices, resulting in a better overall customer experience.

CRS systems allow for the collection and storage of data about travelers’ activities, making it easier to:

  • Track customer loyalty programs
  • Design personalized packages/offers
  • Monitor inventory levels in real-time
  • Provide customers with access to multiple payment methods and currency options
  • Speed up search results using powerful algorithms and filters
  • Quickly generate comprehensive reports

Furthermore, CRSs automate tedious tasks like updating digital calendars that facilitate communication amongst customers along their journey.

The implementation of a CRS can help simplify business operations while increasing service quality – resulting in higher revenue. With so many advantages, it’s no surprise they have become an essential component of almost all air travel providers, even those with small fleets or limited destinations. By streamlining booking processes with automated solutions such as CRSs, companies have greater flexibility when working with travelers from all around the world who will ultimately be looking for the most efficient trip planning available.

Benefits of Using a Computer Reservation System

Using a computer reservation system for your business can help to simplify your booking, check-in and check-out processes. It can also help to increase productivity, security, accuracy and accountability of your reservations and processes.

Let’s take a look at the various benefits of using a computer reservation system for your business:

Streamline Reservation Process

Computer reservation systems (CRS) are the preferred method for creating a streamlined, effective, and efficient reservation process in various industries. CRS technology is a powerful tool for businesses looking to successfully manage customer relationships, track bookings and drive revenue. Here are a few of the key benefits of using a computer reservation system:

  1. Streamlined Reservation Process – CRS technology reduces manual administrative duties associated with booking, allowing businesses to more easily manage reservations and process payments quickly and securely. A computerized system helps keep track of each booking and keeps customer data up-to date, eliminating any chance of error or miscommunication.
  2. Accurate Data Collection – A CRS allows businesses to accurately collect data on customers, including contact information, loyalty program membership status, billing information, payment method preferences and more. This easily accessible data can help predict future reservation patterns and create better customer service experiences tailored to their preferences.
  3. Enhanced Customer Service – A CRS also enables customer service agents to instantly access up-to-date information on customers’ past reservations or loyalty programs in order to provide personalized service that meets their needs and expectations every time they use the product or service offered by your business.
  4. High Tech Booking Platform – The high tech booking platform provided by a computer reservation system makes it possible for customers of all ages to view available dates & times in real-time via various online platforms like mobile devices & PCs ensuring convenience for all customers no matter their location or device preference.

Overall, a computer reservation system can provide substantial cost savings by eliminating manual processing tasks while providing valuable insights about customer preferences that help drive revenue growth for any type of business offering reservations services.

Automate Payment Processing

Automated payment processing is one of the most significant benefits of using a Computer Reservation System (CRS). The system automates the process of collecting and recording payments from customers, allowing business owners to keep track of their income quickly and accurately. Additionally, CRSs can be set up to automatically generate invoices for customers, ensuring that all financial transactions are clearly documented. Automating payment processing also helps minimize manual errors, preventing businesses from overcharging or undercharging customers.

The convenience associated with CRSs goes beyond simply automating bookings; it also allows businesses to easily and quickly process refunds or other adjustments if necessary. Businesses can customize their systems to suit their individual needs so that they can efficiently answer customer inquiries and make necessary changes to bookings and payments at any time. Furthermore, this automation prevents businesses from having to manually keep records of financial transactions as all data is kept securely in the system. Finally, many CRSs are compliant with internationally accepted security standards such as PCI DSS (Payment Card Industry Data Security Standard), which ensures enhanced protection against fraud.

Increase Revenue

Computer reservation systems allow businesses to increase revenue by managing customer relationships and making services available to a wider base of potential customers. By using a computer reservation system, organizations can aggregate and view customer data in real-time, ensuring customers receive personalized service.

Furthermore, computer reservation systems allow businesses to provide additional value-added services, such as organizing flights, accommodations and other travel activities. This ability enables organizations to attract more customers by providing a better feedback loop and personalized services that give them an edge over competition.

Computer reservation systems also enable businesses to leverage data as a tool for competitive advantage by maintaining information on resources such as room availability and pricing, thereby reducing waiting time while keeping discounts and promotions up-to-date upon App. Moreover, data collected from customer bookings can be used for further analysis of market trends, ensuring that organizations are able to make more informed decisions regarding their sales strategy.

Features of a Computer Reservation System

A Computer Reservation System (CRS) allows businesses to efficiently manage their reservations, bookings and other data related to customer interactions. It’s a powerful tool for streamlining and optimizing the reservation process for companies.

Let’s take a look at some of the features of a CRS:

Automated Booking System

An automated booking system is one of the primary features of a computer reservation system (CRS). It is a function that allows direct access to flight schedules, fares and availability, so that customers can easily search for and book airline tickets online.

An automated booking system simplifies the process of ticket reservations. It eliminates manual effort required when customers make phone calls or visit airlines counters directly to purchase tickets. Generally, customers use an online airline reservation system, where they choose among various airlines after entering the desired departure date, time and destination. The system computes airfares based on options chosen by customers, like number of travelers and seating preferences such as first class/business/economy classes.

In addition to providing flight details like seat availability, layover info etc., automated booking systems also allow passengers to request special meals or access other services provided by airlines. Computer reservation systems also enable businesses to leverage data as a tool for competitive advantage by maintaining information on resources such as room availability and pricing, thereby reducing waiting time while keeping discounts and promotions up-to-date upon App. The combination of travel management software with each website ensures passengers get the best fare available at any given moment on the web for all routes served by particular carriers according to their exact specifications.

Online Payment Processing

Computer reservation systems can enable businesses to accept credit card payments and book flight tickets, hotel rooms and car rental services. Online payment processing is an essential feature of computer reservation systems that also offer complete information related to product inventory. It provides information about room availability for vacationers and auto rental rates for business travelers. Furthermore, it enables customers to complete their purchases quickly in a secure environment, saving them the time of having to enter their credit card information each time they make a purchase online.

Moreover, the online payment processing feature of computer reservation systems includes Point-of-Transaction (POT) support, which is available at most airports enabling customers to make their reservations without having to wait in line at the United Flying Together Login counter. POT support also provides real-time access to up-to-date inventories and pricing so customers can receive accurate pricing on their bookings without any surprises. Additionally, customers receive email confirmations containing all the details they need related to their booking as soon as they make a successful purchase or verify the details from their bank account or credit card provider’s website.

Real-Time Availability

A computer reservation system is an application that allows customers to search for products or services, make bookings and reservations, as well as track and manage inventory. It is used in the tourism industry by airlines, hotels, car rental companies and more. A modern computer reservation system should have various features to ensure the highest level of customer service satisfaction. One such feature is real-time availability.

Real-time availability ensures that the customer has access to up-to-date information on inventory levels and product prices in real-time. This makes it easy for customers to book their preferred products or services without any delays or complications. The real-time availability also helps limit overbooking as customers’ are only being offered what they can actually purchase or reserve at a particular time. Moreover, the online payment processing feature of computer reservation systems includes Point-of-Transaction (POT) support, which is available at most airports enabling customers to make their reservations without having to wait in line at the United Flying Together Login counter. This helps reduce customer dissatisfaction due to lack of available space leading to less canceled bookings and efficient cash flow.

Additional features of a computer reservation system include:

  • Ticket pricing optimization strategies based on historical data.
  • User management systems with security protocols.
  • Automated check in systems for greater convenience.
  • Flexible payment options via credit card processing modules.
  • Easy integration capabilities with 3rd party suppliers for new content updates.

Types of Computer Reservation Systems

Computer Reservation Systems (CRS) are computerized systems that allow businesses to manage their reservation process more efficiently. These reservation systems can be divided into two main categories:

  • Online Travel Agents (OTAs)
  • Global Distribution Systems (GDSs)

Each of these has its own benefits and drawbacks, and it will be important to understand the differences between them.

GDS (Global Distribution Systems)

Global Distribution Systems (GDS) are one of the most common types of computer reservation systems used by airlines, hotels, car rental companies and other travel related entities. GDS are powerful reservation platforms that provide booking and selling capabilities to companies operating in the leisure, business and corporate travel markets. The systems enable retails travel agencies to search for availability, compare pricing for a range of products, book reservations and issue tickets or vouchers for the end users. Typically, GDS are owned by a parent organization that shares a percentage of travel sales with members or affiliates who signed up to use the system Login Not Working Flyingtogether.

The various GDS used around the world have different names such as Amadeus, Galileo/Apollo (by Travelport), Sabre (by Sabre Corporation), Abacus International, World Span (by Delta Air Lines) and Utell Connect. Each system provides services designed to meet the needs of specific regions including:

  • European Union countries
  • Asian-Pacific countries such as India, South Korea and China

CRS (Computer Reservation Systems)

Computer reservation systems (CRSs) are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. CRSs are also referred to as Global Distribution Systems (GDSs).

The use of CRSs has become a standard business practice for many industries in the travel industry. For example, airlines, hotels, cruises lines, rental car companies, tour operators and travel agencies all utilize CRSs.

A CRS typically provides customers with an interface that allows customers to compare pricing and availability quickly on multiple options. With its vast inventory listings, customers can view prices for flights from multiple airlines at one time or book hotel rooms that would otherwise not receive much booking attention from the major search engines like Expedia or Travelocity. Additionally, customers are able to make changes or cancellations to their booking without having to contact the vendor directly.

The use of a CRS ensures companies get access to widest selection of inventory available across multiple providers while also helping reduce costs associated with sales and marketing efforts required by old-fashioned manual systems. Typically, GDS are owned by a parent organization that shares a percentage of travel sales with members or affiliates who signed up to use the system Login Not Working Flyingtogether. All in all it is an efficient way for vendors in the travel industry can interact with their customers efficiently while providing better customer experiences and faster response times in terms of pricing inquiries or bookings.

PMS (Property Management Systems)

Property Management Systems (PMSs) are software applications used by hotels, motels, resorts, inns as well as related hospitality industries to manage daily tasks such as booking reservations and tracking hotel guests. The primary focus of PMS is to provide the hotel with an efficient system of managing room reservations, occupancy rates and customer information. Some of its other functionalities can include billing reservation analytics.

PMSs have been gaining popularity over the past years mainly because influential players in the hospitality industry have recognized the importance of automated industry processes such as effective scheduling, high-quality customer service, yield management, data analysis and increased productivity. Apart from helping hotels manage their core operations effectively and efficiently with minimum resource costs while also resulting in improved guest experience with personalized services.

The main components of a standard Property Management Software package includes:

  • Accounting components that help hotels track accounts receivables (AR), accounts payables (AP),
  • Inventory Management for tracking supplies such as towels, cleaning materials and food items;
  • Reservations such that booking inquiries are managed quickly and effortlessly;
  • POS or point-of-sale systems for restaurants or retail outlets included within most hotel complexes;
  • CRM or Customer Relationship Management so that each customers’ information is stored and tracked easily ;
  • Event Management System so staff can coordinate events from conventions to catering;
  • Room Operation Systems for Room Cleaning & Housekeeping tasks among others.


In conclusion, the computer reservation system has revolutionized the way customers interact with travel companies and airlines. It has enabled them to book flights, seats and access other services through one integrated platform. This system has also allowed travelers to make cost-effective decisions in order to get the best prices for their trips.

There are many features of the computer reservation system, including:

  • Automated ticketing and boarding pass printing
  • Flexible fare information display
  • Credit card use for payment
  • Loyalty program integration
  • and more.

Furthermore, it is both time-saving and cost-efficient due to its automated processes. Lastly, it provides travel companies with valuable data on customer preferences that can be used to further improve customer experiences.